Privacy Policy

Last Modified: 17 July 2025

1. Introduction

Zenpath Wellbeing Ltd (“Zenpath,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you access our website (zenpath.uk), mobile app, or services.

2. Data Collection

We collect personal data when you:

Sign up for our courses, subscriptions, or events.
Interact with our website or app.
Contact our support team.
Subscribe to our newsletter.
Download our FREE resources.

The data collected may include your name, email address, phone number, payment information, and any other details you provide.

3. Use of Data

Your personal information is used to:

Provide access to courses and services.
Process payments and manage subscriptions.
Improve our website and app experience.
Send updates, offers, and relevant content (only with your consent).

3.1. Third Party Data

We use Hotjar on our website(s) and/or app(s) in order to better understand how our users interact with our services and to optimize our services and user experience.

Hotjar allows us to visualize user interactions that helps us better understand our users’ experience to improve our services by identifying issues and friction points. To provide these services, Hotjar uses first-party cookies and other technologies to collect personal data on our users’ behavior, and their devices on our behalf. This may includes personal data like online identifiers (e.g. device’s IP address, user ID), identification data (e.g. name, email address, only if we explicitly collect it), technical data (e.g. device type and screen size, browser information), geographic location (country only), behavioral data (interactions with our website/app such as clicks, taps, scrolls), and any additional personal data that may explicitly submit through Hotjar.

Hotjar may reuse this personal data to develop and improve tools and services for us and our users.

For further details, please visit Hotjar’s Trust Portal and Privacy Policy.

4. Data Storage and Security

We take appropriate security measures to protect your data from unauthorized access, loss, or misuse. Your payment information is handled securely through third-party payment processors.

5. Sharing of Data

We do not sell or share your personal data with third parties, except when required by law or when necessary to provide our services (e.g., payment processing).

6. Your Rights

Under GDPR and other applicable laws, you have the right to:

Access, correct, or delete your data.
Withdraw consent for marketing communications.
Request data portability. To exercise your rights, contact us at support@zenpath.uk.

7. Cookies

Our website uses cookies to enhance user experience. You can manage cookie preferences through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be communicated via email or app notifications.

9. Contact Information

For questions regarding this policy, contact us at support@zenpath.uk.